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The boom in online retailing and the integration of mobile and social media has transformed the retail and consumer goods industry, with the balance between personal customer contact, user-friendly online shopping experiences and an efficient supply chain being crucial to success.
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On the other hand, certain product groups (e.g., consumer electronics, computers and clothing) are showing the first signs of saturation in online retail. In the food and furniture sectors, on the other hand, online retail continues to show strong growth trends. This requires a very differentiated view of the business model as early as the strategy development stage, which calls for many years of industry expertise.
In our projects, we have identified an enormous backlog in the networking of online business, retail shops, and enterprise resource planning. At the same time, there is often a strategic gap between customers’ expectations and retailers’ offerings. On their way to vital digital transformation, many companies fail due to a “thin capital base” coupled with an investment backlog from the past. This makes it all the more important that you develop your organization, processes and systems in a future-oriented manner, while maintaining the necessary flexibility for new trends and avoiding “white elephants”. Both in the optimization of internal processes and in transactions that support inorganic growth.
Baker Tilly's industry expertise is based on years of practical experience gained on both sides of the desk. Our expertise ranges from branch and mail order to internet business. In addition, organization, processes and systems are the core business of our business consultancy.
Thorsten Lorenzen
Partner
Martin Weinand
German CPA, Certified Tax Advisor
Tibor Abel
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